Implementing a new practice management system
Switching practice management systems can be cumbersome and
result in many issues if not implemented properly. Overseeing the entire
implementation process in order to ensure a smooth transition is important.
Here are a few tips.
Keep notes
It is important you keep a track of why you are purchasing
the new system. List all important functionalities required during
implementation and what you may require in the future. This will help in keeping
a track of immediate items, task deadlines and items requiring investigation.
Make sure you update your list continually in order to stay ahead of your
deadlines. During implementation of a practice management system, routines can
become hectic and forgetting important tasks becomes easy.
Stay updated
It is important you subscribe to newsletters and/or regular
updates from your practice management vendor. These work as a good resource in
keeping you informed of everything that is happening at your vendor’s end and
what you can expect in the future such as trainings.
You may also want to connect with your practice management
vendor on professional networks such as LinkedIn. Users who are already using
the system regularly share knowledge on such platforms and can be a source of
quick solutions for you.
Stay focused
Take one project at a time and make sure it is completed
before moving on to the next one. If you lose focus and move to another
function before completing the first one, you may never be able to complete it
afterwards. Practice Management systems must be carefully implemented and in
case there are multiple functionalities to be deployed, make sure you are
documenting and monitoring them carefully.
Participate in user
group meetings
Participating in user group meetings of your practice
management vendor and education programs will certainly help you network with
other users of the system and see what works best for them. A practice
management system is the same as any other purchase in that it requires
continued maintenance and re-investing.
A practice management system implementation is a big task
for practices. Like anything else, proper implementation requires proper planning
and training. Make sure you are giving it the best opportunity to perform the
way it is expected to perform.
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